Our instructor took time to involve everyone and answer questions with good solid answers. His expertise is very strong. He was very thorough in presenting and being sure we understood what he was teaching.
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In a Trouble Shooting Logic workshop (which teaches Choice Analysis, in addition to other Reality-Based Technologies), one of the participants began a Choice Analysis with the Choice Statement "Select best way to prevent taper optic damage." Upon returning to work, this participant recommended his final choice, which was adopted by his organization.
The bottom line: the company achieved savings of $8,000.00/year due to NOT damaging their optics.