Coaching, Consulting & Training
for High Value Personnel

What Others Are Saying

I would encourage anyone who is driven to improve their organization's management team or realize positive growth of their own personal potential, to meet Rob and see how he can benefit them personally and professionally.

Jim Krichbaum, King's Daughters Medical Center

One-on-One Coaching for Executives and Senior Managers

Invest in your clarity, mastery and results. 


A confidential, one-on-one relationship providing individualized guidance, challenge, support and skills training to key personnel. Participants clarify their vision, sharpen their focus on critical issues, set breakthrough goals, and acquire the skills and tools needed to produce excellent results and experience greater fulfillment in their work.


Our coaching clients typically emerge from the coaching relationship with a clear sense of their path forward, newly-learned (or relearned) skills to manage their projects and relationships, and confidence in their own ability to reach their goals.


  • Exploratory meeting to ascertain the suitability of coach / client.
  • Assessment utilizing questionnaire and personality profiles appropriate to your profession and/or job function.
  • Intake meetings to establish the coaching focus and specific objectives. Depending upon your objectives, these meetings may include interviews with other staff.
  • Shadow coaching at your workplace (or other place you do business) to observe actual personal and interpersonal dynamics.
  • Scheduled weekly coaching calls to maintain focus, deal with issues and support progress.
  • Skills training and job aids to enable successful performance.
  • 24/7 access by phone and email for JIT assistance.
  • Upon closure, a completed Executive Analysis, available online, or via email or fax.

(Each coaching relationship is unique; components are included as appropriate to ensure you meet your goals.)

Suitability, Commitment, Timeframe

Finding the right coach is a personal decision, and the coaching relationship must be a good “fit.” We will only work with a client if we can provide real value.

For the coaching relationship to be effective, commitment is required. Following the exploratory meeting, we require an initial commitment of three months; most coaching relationships last from six to twelve months.

Why First Steps

  • Within a clear, focused agenda, we work from individual needs and styles.
  • We understand how people learn and enjoy helping them to respond to challenge and pressure so that they adapt and grow.
  • We aim always to achieve a productive blend of support, challenge and creativity with our clients.
  • We understand Performance as a system. In addition to challenging/supporting the client, we identify the elements of the Performance System which must be modified for ultimate success.
  • We are skilled in issue resolution. We incorporate Reality-Based Technologies training as needed so that you have the best tools with which to address your daily challenges.
  • We are results focused, pragmatic and objective.

White Papers, Etc.

Executive Coaching: the 8 Elements of a Successful Engagement


"[Rob's] heart is to build up and encourage the people he works with. I have received both encouragement and stern accountability from Rob and I am thankful for both. In a world where people often 'tell you what you want to hear,' Rob is a trusted advisor. "

Basil Hall
President & Founder,
Beacon Technologies, Inc.

"I want to express my heartfelt thanks to you for the work you are doing with our organization and with me personally.

Your professionalism, expertise and humor have a way of 'disarming' any wayward attitude that may try to hinder the objectives of the day whenever you meet with us.

For me, just observing you in action with our staff has assisted me immensely with my own leadership style."

Larry McAdoo
President & Founder,
Redemption Outreach Ministries International, Inc.

"For the last six months I have had the pleasure of working with Rob Benson of First Training on developing my leadership skills. I have found Rob to be a valuable asset in guiding my growth as a department manager and in my personal life as well.

Rob has helped me evaluate my style of leadership by providing honest feedback and by challenging me to define the reasons driving my decisions and the factors that affect my relationships with my subordinates, peers, and those to whom I report. Using a mixture of humor, his own personal experiences, and a challenge to critique myself honestly, he has helped me take a route to achieve goals for my organization.

His mentoring has enabled me to manage more effectively in an environment that includes staff from a wide diversity of backgrounds and with differing levels of responsibility to each other and our department."

Jim Krichbaum, RT (R)
Director of Diagnostic Imaging
St. Dominic-Jackson Memorial Hospital

2379 Merluna Drive, Lexinton, KY 40511
Phone: (800) 870-9380

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