Management Training
OVERVIEW: Why Our Workshops Work
In today’s flatter organizations, managers are expected to motivate and
maximize the talent of front line employees to achieve organizational
objectives. Managers must also be prepared to contribute to the success of
cross-functional work teams. Both challenges require manager proficiency in new
skills.
Our focused workshops develop REAL skills using innovative Action Learning and Reality-Based Technology training designs to ensure participant learning, growth and on-the-job behavior change.
WORKSHOPS
- Absolute Safety, 365
We all know what safety is. Most of the time we act safely … yet we have all acted in ways which are not safe. When we run a business, we preach safety … And unsafe acts still occur all too frequently. Absolute Safety, 365 addresses the root cause of safety incidents - personal and collective accountability for safety - and creates a world-class safety mindset at all levels of the organization. (more)
- Effective Team Leadership
For any project to be successful, the right people must be committed to its implementation. The Effective Team Leadership Workshop looks at the various leadership behaviors which are commonly used and helps Leaders choose the single best approach to gain the maximum amount of commitment with the least investment of time. (more)
- Empowering Performance: Structuring Successful Performance Conversations with the Difficult Employee
Question: Why are there poor performers in industry today? Answer: Many supervisors either avoid confronting them or lack the skills to hold successful discussions with difficult employees. The Empowering Performance workshop teaches supervisors the skills needed confront the difficult employee and have him take accountability for his actions ... (more)
- Focused Communication Skills
Communication is the basic skill that all supervisors, leaders and team members require to be successful, yet few people understand the process of communication. The Focused Communication Skills workshop explains the process of communication and provides the specific communication tools, such as listening, questioning, and feedback, needed for mutual understanding. (more)
- Leveraging the Strengths of Your Style
Managers have incredible influence, for good and ill; every leader brings certain gifts, as well as certain limitations, to the task of managing others. The Leveraging the Strengths of Your Style Workshop gives managers a safe but engaging way to take a real look at both the strengths and the challenges that they bring to the table. They gain a greater appreciation for the impact that their behavior has on others, and they discover how others may respond to their style. (more)
- Operator Training
New or recently-transferred employees need to learn the skills for their new position; the more quickly the new employee learns and is successful, the better for the entire work environment. Operator Training teaches your seasoned employees how to effectively and efficiently train the new hire or transfer in his new job using proven adult learning principles so that he becomes a successful contributor ASAP. The net result is an employee who gives a better, higher-quality product or service more quickly. (more)
- Performance Systems Analysis
If your employees aren’t giving their best, what do you do? Yell? Use a bigger stick? (NO) Successful management of today’s employees requires that managers understand and “engineer” the performance system. Performance Systems Analysis enables the supervisor to optimally structure all parts of the performance system – the initial Opportunity to Perform, the Desired Accomplishments, Consequences for Acting, Road Blocks, and Feedback – so that each employee chooses to give his best efforts towards meeting department and company goals. (more)
- Project Management
Successfully managing tasks and projects is one of the keys to a successful organization, yet when it comes to “project management” many organizations and individuals feel overwhelmed ... (more)
- Resolving Interpersonal Conflict
Interpersonal conflict wastes valuable time and energy. It distracts employees from the job at hand, lessens their ability to work cooperatively with others, and inhibits retention of top performers. The Resolving Interpersonal Conflict workshop provides the knowledge and skills for participants to see through the fear ... (more)
- Time Mastery
We're all given the same amount of time; what separates exceptional employees from others is that they have learned to structure their time and their habits in pursuit of their highest priorities. (more)
- Trouble Shooting Logic
Trouble Shooting Logic shows leaders how to assess their departments for issues and opportunities and then choose the correct course of action for the situation at hand. Participants learn how to systematically find the root cause of problems, to make decisions which properly balance risk and reward, and to anticipate and avoid future problems. (more)
- World Class Service
World Class Service is memorable service, service that makes a lasting impression. We all have received it. We all remember it. We all want it. If we run a business, we all want to give it. Yet, world class service is a rare commodity. The reason is that few people really understand it. (more)
ADVANTAGES
- Efficient -- many First Steps seminars require only four to eight
hours, meaning less time away from urgent business. Longer workshops
can be customized to fit your employees schedules.
- Effective -- your employees learn real skills that they can put to use immediately.
BENEFITS
CLIENT TESTIMONIALS
"Just wanted to drop you a note to thank you again for conduction the
[problem solving] training for us. I had been hearing
great things about the ... training, and now I know first-hand! The
training can be a tremendous benefit for Baxter as long as we use it.
You'll be pleased to know I say [participant name] conducting one of the
tools this morning with a small group in the cafeteria - that's fast action!"
Lucy Janoush, Baxter Health Care, Human Resources Manager
"I couldn't have asked for better communications, organization or exceptional
service. Rob provided extraordinary pre-training consultation, as well as
providing an outstanding training session for our employees ... Rob took the
time to work specifically with individuals, but also expounded these individual
situations for the whole group to relate to."
Missy Saxton, Mississippi Secretary of State's Office, Planning &
Development Coordinator
"We always have excellent evaluations from the sessions you facilitate! I’m
confident when I refer state agencies and other organizations to you that you
will respond in a professional and conscientious way in meeting their training
and development needs.”
Marianne Gaudin, Mississippi State Personnel Board,
Assistant State Personnel Director
“Your workshops on goal setting, communication skills and
problem solving have set the stage for a successful year of service for our
members. The workshops were highly participatory and engaged members on a
personal level.”
Beth Dickson, Campus Link AmeriCorps, Training and Member
Development Specialist |
