Resources for the Current Show! Additional Audio and Other Resources from Past Shows Are Available in Our Archive Performance Builders Live: Real Tools, Right Now! Performance Builders Live: Real Tools, Right Now! Responding to your Real-Time Issues with Practical, Applicable, Proven Resources to Close your "Performance Gaps" Deviation Analysis: Fix the Problem, Not the Blame, part II When something goes wrong in your organization, do some of your problem-solving sessions seem like a cross between "the blame game" and "chasing rabbits"? Does your team "fix" a problem only to have it pop up again six hours or six weeks or six months later? In this week's show, Rob, Earl and George continue the discussion of the Trouble Shooting Logic tool called Deviation Analysis. Deviation Analysis is the tool to use when something is broke, you don't know why it broke and you need to know why before you can properly fix it. The proper use of Deviation Analysis enables you to efficiently find root cause while, at the same time, avoiding costly, time-consuming, incorrect actions. More>>   This Week's Show (08/28/08) continues our discussion of Deviation Analysis   Missed the Live Shows?   Episodes rebroadcast at 8pm Pacific. Past Episodes are available On Demand and Podcast Ready in Our Archive Performance Builders Live: Real Tools, Right Now! Every Thursday at 11AM EST, 8AM PST. Logon to listen at www.modavox.com/WTRStudioA Call in with Questions or Comments: 866-613-1612

Tune in Thursday August 21 at 11 AM Eastern, 8 AM Pacific on World Talk Radio Studio A

Question or comment for our hosts?

• Call in toll-free to 866-613-1612
• or email us at PerformanceBuilders@FirstStepsTraining.com.

---

Beginning July 24, 2008, we'll be waiting for you ...

We're launching an exciting radio show because we wanted to talk to leaders ... like you.

If you are looking at this page, it's because you are a leader. Regardless of your official rung on the ladder, you are here because you want to help your organization move to the next level.

Do you have what it takes? We're betting you do, and we'd like to help.

Overview

With international reputations in the Workplace Learning and Performance field & proven track records in helping clients achieve measurable results on their training investments, we will break down the challenges facing organizations today and give you REAL tools that you can use right now to improve your employees’ commitment and productivity. We will be teaching you the what, why & how of performance improvement in crisp, clear, interactive radio workshops. We will be responding to your real-time issues with practical, applicable, proven resources to close your performance gaps.

Topics

In just the first few months, our schedule will include shows on ...

• Leadership
  • It’s the Vision thing
  • Leadership Styles: the Science, Not the Clothes
  • Communicating for Change
  • Developing Your Bench
  
  
• Absolute Safety, 365
  • Who's Responsible?
  •  It will Never happen To Me - Coming Face to Face with Risk Tolerance
  • Everyone Looking Out for Everyone: Safety Feedback Conversations
  
  
• High Performance Work Teams
  • Working With A Multicultural Team
  • The Real "I" In Team - Involvement!
  • Team Thinking
  
  
• Building A Culture Of Performance
  • It’s Not About You! The Place of the Customer in the Performance Culture
  • Bridging The Performance Gap
  • The Perfectly Engineered Performance System
  • It’s a Set-up, man! How we often sponsor the undesired behaviors of our subordinates
  
  
• Critical Thinking Skills
  • Problem Solving: Get to the Root!
  • The Single Greatest Step to Bullet-Proof Decisions
  • Avoiding All Problems
  • Deviation Analysis and SPC - why you need both (and how to integrate both) in a Lean / 6Sigma environment
  
  
• And More!

What You Can Expect

• Ideas to challenge you
• Case studies of real organizations (like yours) who have developed the skills, produced the results and closed the gap
• REAL TOOLS that you can use to develop yourself and your team
• Free online job aids to help you put the tool(s) to work that day!
• Provocative questions from callers (like you)!

Don’t settle for “good enough” – expect (and get) great performance NOW! Join Us!!

Details, Details ...

Performance Builders Live: Real Tools, Right Now! airs live Thursdays at 11 AM Eastern, 8 AM Pacific on World Talk Radio Studio A beginning July 24.

The live (only during the show), toll-free call-in number is 866-613-1612.

Have a burning topic that you'd like for us to address? No guarantees, but we'll do our best. Contact Us.