Coaching, Consulting & Training
What Others Are Saying
I was particularly impressed with the extent of your preparation prior to, and between, our meetings. Your diligence enabled us to accomplish our objectives in a very short period of time. You delivered exactly what you promised in a timely manner. That is truly a rare occurrence in today’s consulting industry.
Phil Reed, President, VOCM
Trouble Shooting and Problem Solving: Real Tools, Right Now!
Descriptions and Links to Free Resources!
Deviation Analysis: Fix the Problem, Not the Blame (Audio and PowerPoint)
Deviation Analysis: Fix the Problem, Not the Blame, part II (Audio and PowerPoint)
How Troubleshooting REALLY Works (Audio and PowerPoint)
Trouble Shooting: Contrasts (Audio and PowerPoint)
Whether they have a machine problem, a process problem or a "people" problem, one tool that effective problem-solvers use is to search for "contrasts." Contrasts provide targeted information on the nature of the problem and help you generate cause statements which make sense. Without contrasts, problem solving too often devolves into a guessing game. Listen to this show to learn how to use Contrasts to get to the root of your problem.
Trouble Shooting Logic: Getting Started (Audio and PowerPoint)
One of the issues may be how the training was structured and rolled out to the operators. In this week's show, George and Rob review the Trouble Shooting Logic/Deviation Analysis process and present a case on how it was implemented at one client's facility. Following a ONE-HOUR review-type training with operators, this client was able to produce greater efficiencies, immediate improvements in uptime, and, in actual fact, more sleep(!) for management.
Trouble Shooting Logic: Getting Results (Audio and PowerPoint)
Together, George and Stephanie outline how one uses these processes to drive real, bottom-line results in any organization.
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