Coaching, Consulting & Training
for High Value Personnel

What Others Are Saying

Mr. Benson is excellent in understanding the purpose of his consulting. His skill in causing the client to really concentrate on the goal of the consulting arrangement helps to provide the client a valuable return on the investment of time and money. He doesn't provide the client with a cookie cutter approach to what he thinks but through his ability to engage the client and their staff into helping identify the solutions that are best for the client. He provides direction at the end of his consulting arrangement to ensure that the time spent in the consulting arrangement will produce results.

As the Chairman of the Board of North Midtown CDC, our organization along with Good Samaritian-Midtown engaged Rob Benson to assist us in reaching a decision on merging our two organizations. Political, personal, program and political issues had to be addressed. We were very pleased with the results achieved in our consulting arrangement and have proceeded with our decision to finalize the merger between our two 501c3 organizations and and would confidently recommend Rob Benson as someone who is very talented in facilitating organizational change. 

Jerry Cotton, Executive Vice-President, Baptist Health Systems

Manage the Performance System: Real Tools, Right Now!

Performance Builders Live on World Talk Radio!

Descriptions and Links to Free Resources!

Performance System Analysis (Audio and PowerPoint)
Superb leaders know that, in order to get solid performance from their employees, they must manage the components of the Performance System in which the employee works. Learn the key components of every performance system and a process for analyzing performance breakdowns. The goal: create the system that makes it simple and natural for employees to produce the way they can and should.

Leadership Success, in the First Person: Listen to an interview with Stephanie Picard, Senior Director for Retail Quality at Georgia-Pacific. An extremely effective Executive who has rapidly risen through the ranks, Stephanie shares her insights on successful leadership, with specific ideas on how you support your employees to raise their performance.

Managing Consequences (PowerPoint)
A “truth” about human performance is Consequences drive behavior. Therefore, in order to effectively manage performance, you must manage consequences. This show gives you insight into both identifying and managing the consequences which will result in the behaviors you need for success.

Free Tips and Tools in Your Inbox

2379 Merluna Drive, Lexinton, KY 40511
Phone: (800) 870-9380

E-mail Click Here

© 2000- 2017, First Steps Training & Development. All Rights Reserved.
Site design by