First Steps Training & Development, Inc. -- Building Better Workplaces!
Welcome!

About First Steps

We partner with business leaders to improve the people side of the business and drive bottom-line results. Through customized corporate training, coaching and consulting, we help you skill up and motivate your people so that the job gets done safely, on-time, right, the first time!

Learn systematic processes to:

Services Resources

bullet Leadership Training
bullet Leadership Coaching
bullet Team Workshops
bullet Team Coaching
bullet Train the Trainer (T3)

First Steps debuts on the radio July 24!

We're on the Radio!
Tune in every week to our radio show "Performance Builders Live: Real Tools, Right Now", packed with powerful ideas and real tools to help you drive performance!

This week: World Class Service (As Defined by the Customer) ... (More)

bullet Our Team
bullet Our Approach

  Public Workshops
bullet Trouble Shooting Logic
bullet Advanced Management Skills (AMS): Performance Systems Analysis
bullet AMS: Effective Team Leadership
bullet Trouble Shooting Logic Train-the-Trainer (T3)
bullet Experiential Expertise Train-the-Trainer (T3)

Client feedback:
“... these are by far some of the best trainers with whom I have worked ”
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Everything DiSC Facilitation System is a dynamic tool to help you address a variety of applications ... (more)

Free Training Activities:
Written for trainers, facilitators, and team leaders, these activities will add LIFE to your training and teambuilding.
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Thinking of teambuilding?  Start by gaining a clearer understanding of your team's strengths and weaknesses with the  Team Effectiveness Questionnaire (more)


More About First Steps

Based in Jackson, Mississippi (MS) FIRST STEPS TRAINING & DEVELOPMENT, INC. designs and delivers best-in-class leadership skills training, teambuilding workshops and team process coaching and training/consulting interventions designed to take your organization to the next level in Safety, Customer Service and Employee Development.

Are your employees doing the job on time, right, the first time?  Do they work together as a team?  Do they recognize and capitalize on difference?   How well do they communicate?  Do they manage their time well? Does conflict get resolved quickly and productively?  When a machine or process goes down, do they find root cause while avoiding costly, incorrect time-consuming actions?

We can help.  Contact Us.


Grow your organization's HR capacity -- see our Train the Trainer workshops, DiSC and Other Assessment Tools, Training Books and Free Activity "Rite-Ups."  For the latest thoughts,
catch us on the Radio.

 

506 Grants Ferry Road - Suite 105 - Brandon, MS 39047
Phone: (800) 211-0871 - Fax (866) 389-4807
Toll Free: (800) 211-0871
E-mail Click Here

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